1. How quickly can I get my QR code after signing up for a service?
“Once you sign up and your payment is processed, we typically generate and deliver your custom QR code within 24 hours.”
2. Can I update the information linked to my QR code without generating a new code?
“Absolutely! Our system allows you to update the content linked to your existing QR codes anytime without the need to generate a new QR code.”
3. Do you offer support for setting up the digital products on my own hardware?
“Yes, we provide comprehensive support to help you integrate our digital solutions with your existing systems, ensuring everything works seamlessly together. You can reach us out at support@thingsandinfo.com”
4. What happens if a QR code is not functioning as expected?
“If you encounter any issues with your QR code, contact our support team at support@thingsandinfo.com immediately. We offer troubleshooting and prompt resolution to ensure minimal disruption to your services.”
5. Are there any additional fees involved in updating or maintaining my digital presence through your service?
No additional fees. The price is as stated when purchasing our QR code services. You can also contact our customer services for further inquiries at billingandpayments@thingsandinfo.com.
6. How do you ensure the security of the digital content linked through QR codes?
“We prioritize security by employing advanced encryption and secure server solutions to ensure that all content accessed through our QR codes is safe from unauthorized access. Contact us at info@thingsandinfo.com for your queries.”
7. Can I track the usage or metrics associated with my QR codes?
“This feature is currently under development. In the meantime, several free websites are available on the internet where you can monitor the traffic generated by your QR codes.”
8. Is there a limit to the amount of content I can link to a single QR code?
“There is a maximum file size limit of 25 megabytes (MB) for any content uploaded to create your custom link or QR code. For any other query, feel free to reach out to our customer support at support@thingsandinfo.com.”
